- To follow a friend’s trip, ensure you have downloaded the application and added your friend(s) as trusted contacts or guardians. Whenever one of your friends shares their trip details with you, you will receive a notification. You can then track their progress on the map.
No, in the most recent version of the app, all tracking is managed within the app itself. To track your journey, your guardians must download the app and add you as a trusted contact.”
Someone added me as a guardian, but I don’t know them.
If you receive a guardian request from an unknown nickname, check with your friends or loved ones to see if any of them have invited you. If you do not recognize the requester, it is safest to decline the invite.
Our application does not replace emergency numbers. You should call your local emergency services if you need urgent help.
In some partner cities, the data is shared in real time with the police, but this does not guarantee their intervention. Call your local emergency services.
A UMAY Safe Place is a business rigorously selected as a partner of our application. These establishments can range from bars, restaurants, tobacconists, pharmacies, to stores, among others. Staff at safe places are trained to provide a secure environment for our users in need. While they offer welcoming support and do their utmost to assist, it’s important to remember they are committed community members, not police officers or health professionals. Their assistance is provided within the scope of their capabilities.
If you run a business and are keen to contribute positively to your community, we invite you to join us. Contact us at firstname.lastname@example.org or through our website (umay.fr) for a prompt response.
Our referencing process is selective, ensuring establishments meet our safe place criteria. The compliance check is straightforward and not overly complicated.
UMAY Safe Places are not only refuges in times of need but also businesses committed to everyone’s safety. It is only fitting that we support and promote them. Businesses that financially contribute to the app are given the opportunity to publish their events (like special nights or offers) within the app. This feature also serves to encourage our users to patronize these businesses for their events or shopping needs.
Features / Bugs
To activate these features, you need to enable the GPS functionality on your phone. Without this, they won’t function properly. If you’ve previously denied the app access to your GPS location, these features will also be disabled. To fix this, adjust the settings in your phone (you may also consider reinstalling the app).
Why aren't my guardians receiving notifications? / Why don't I receive notifications from the people I'm watching over?
No worries, we’re here to help! Reach out to us on our social networks, and we’ll guide you through everything.
Find us on Instagram: @umay_app_uk